Frequently Asked Questions

Book a free in home consultation through the contact section, WhatsApp, or email us at sales@bncworld.co.za. We measure every window, help you choose fabrics and finishes, and then send you a detailed quote with no obligation.

Yes. The measure, fabric advice and quote are all free, whether at your home or in our showroom, and there is no pressure to buy.

We are based at 12 Bram Fischer Drive, Linden, Johannesburg, 2194 and work throughout Johannesburg and the surrounding areas. If you are further afield, get in touch and we will confirm whether we can assist.

Absolutely. You will find us at 12 Bram Fischer Drive, Linden, Johannesburg, 2194. We are open Monday to Saturday from 9:00 to 17:00, and no appointment is needed.

Everything we make is cut to measure, so lead times depend on the product and fabric you choose. We confirm a timeline with your quote and keep you updated right through to installation day.

Both options are available. Our team offers professional installation, or your order can be supplied ready for DIY fitting with simple instructions included.

Sheer curtains softly filter daylight while keeping daytime privacy, making rooms feel light and airy. Blockout curtains stop light almost completely and help insulate, which makes them ideal for bedrooms. Sheer and blockout curtains combine both on one track for the best of both worlds.

We offer fabric collections from premium suppliers, including Aura, Back To Basics, Crème De La Crème and Extra Wide Width. You can browse every design and colour under Fabrics on our Curtains page, and we bring physical samples to your consultation so you can see and feel them before deciding.

Moisture resistant options are best in humid rooms. Aluminium venetians, faux wood venetians and PVC vertical blinds all handle steam and splashes well and are easy to wipe clean.

Yes. Our motorised roller blinds can be operated by remote control, smartphone or smart home system. They are perfect for large or hard to reach windows and are child safe with no cords.

Follow the care instructions for your specific fabric. Most fabrics benefit from a regular gentle vacuum with a brush attachment, and many are cool wash friendly while others prefer professional cleaning. We advise you on the right care for your fabric at handover.

A light dusting or vacuum with a soft brush attachment keeps most blinds fresh. Aluminium, faux wood and PVC blinds can also be wiped with a damp cloth. Avoid harsh chemicals, which can damage finishes and fabrics.